Employee Benefits Services
A complete line of protection for your employees —
local, high-touch support to make your life easier.
Our goal is to exceed your service expectations for both you and your employees. We will assist you in making well-informed decisions about the benefits to provide for your employees, help keep you up-to-date on any health care reforms and how they may impact your business, and assist you with the administration of the plan. And for your employees, we will be there to educate them, answer day-to-day questions, advocate on claims issues.
We want your employees to appreciate the valuable benefit you have made available to them, to easily understand the differences in choices they need to make, and to be able to make informed decisions about their benefits selections. We are local and have the flexibility to be on-site when it is convenient for your business.
Employees are always grateful to have the opportunity to ask their individual and personal questions in a confidential atmosphere. We always recommend making this time available to your employees—as it often provides a deeper understanding of the benefits.
We will walk your employees and HR staff through how to use the benefits tools available to them online. Our clients have access HR360, which are attorney-reviewed resources such as FMLA guidelines, COBRA steps to success, health care reform tools, interview questions, and salary benchmarking—to name a few. These resources can be a wealth of information for quick questions, forms, and account access information.
When a claim is disputed, we can provide a letter of appeal for the employee to review and sign. We will then manage the process – submitting it to the carrier, answering follow up questions, and providing the outcome directly to the employee. Let us help your employees at a time in their lives when they need it most.